EXIM: Do's & Don't

EXIM: Do's & Don't

  1. Mandatory action for user entering SO & PO in the Oracle
    1. Fill up the data in additional SO details given in Oracle. If not filled SO data will not sent to EXIM.
    2. Fill up the data in additional PO details form given in Oracle. If not filled PO data will not sent to EXIM.

  2. SO & PO Order data is not visible in EXIM
    1. Send mail to SCM_Support_HO <SCM_Support_HO@pcisamea.onmicrosoft.com>.
    2. PLSIND IT will confirm Oracle has send data to middleware.
    3. After the confirmation from Oracle, raise ticket in ZOHO. In Secondary CC mention  EXIM_FBA Support <EXIM-FBA-Support@3scsolution.com>.

  3. Change the GST Invoice Date in SO
    1. Send mail to SCM_Support_HO <SCM_Support_HO@pcisamea.onmicrosoft.com>.
    2. PLSIND IT team will reshare the SO data to EXIM.
    3. Check the change on EXIM after 15 min
    4. Raise the ticket in ZOHO. In Secondary CC mention  EXIM_FBA Support <EXIM-FBA-Support@3scsolution.com>.

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